Operations Maintenance Manager (Line Maintenance)

Competitive Salary

Permanent

Client Overview:

The client is a leading MRO aviation contractor within the UK and overseas, who is part of a global organisation.

Role Overview:

The Operations Maintenance Manager is responsible for managing a group of line stations / business units to ensure locations can deliver operational excellence and best service to client base. Post holder is accountable for the overall operational and commercial performance of his/her responsible area, developing operation model and implementing short / long term strategies to drive efficiencies and productivities.

Responsibilities:

• Setting direction in line with the Company’s vision and strategy, leading and developing the Station Managers and the operational teams.

• Accountable for the operational and commercial performance of the line stations / business units assigned.

• Managing costs and budget, responsible for developing business case to support operational needs and business requirements.

• Driving continuous process improvement using technologies, data analytics and lean methodology.

• Engaging with the teams to ensure the departmental vision and priorities are clearly communicated.

• Managing day of operation through a team of station managers to deliver operational excellence.

• Performing Station Manager role for his/her home port or partner ports and accountable for operational and commercial performance (as assigned by the Director of Maintenance).

• Developing station capability to support airline customer’s current and future business need in an efficient and cost-effective approach.

• Ensuring efficient recovery of operational disruptions and AOGs in order to minimise the loss of aircraft availability for airline customers.

• Managing and optimising manpower resources deployment, driving best practices on operational rosters and relief support across the network.

• Developing and implementing succession plans to ensure sufficient and quality talents with the knowledge, skillset and competencies necessary to fulfil the business needs.

• Being the point of contact, building and maintaining relationships with airline customers.

• Overseeing the interview process, employment, management of the operational teams to ensure appropriate staffing levels and qualifications to accomplish maintenance work as required.

• Maintaining daily adherence to agreed KPIs on compliance and performance.

• Carrying out and/or overseeing the ongoing competence of the station managers and other team members as required.

• Building a strong safety culture, encouraging proactive report of safety occurrence, performing investigation and implementing mitigation to prevent re-occurrence.

• Responsible for corrective action resulting from Quality Audits performed within their area of responsibility.

• Responsible for the disciplinary process management.

• Ensuring OH&S and FRMS compliance within the Maintenance team.

Qualification & Education:

• Engineering degree or Aircraft Maintenance Licence (UKCAA / EASA or equivalent) 6.2 Experience.

• Minimum 10 years of experience in line maintenance (with minimum 2 years in management role).

• Experience of managing a remote team and delivering high performance.

• Experience of leading changes and delivering productivity and operational improvement.

• Ability to build strong and effective relationships with internal and external stakeholders.

• Strong commercial and business acumen 6.3 Training & Knowledge.

• Excellent knowledge of Aviation standards in an airline maintenance environment (UKCAA / EASA).

• Excellent knowledge of the application of Safety Management Systems.

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