Customer Support Technician

COPELLO HAVE PARTNERED WITH AN ESTABLISHED ENGINEERING BUSINESS BASED IN MAIDENHEAD IN THE RECRUITMENT OF A CUSTOMER SUPPORT TECHNICIAN.

PLEASE NOTE, THIS ROLE REQUIRES CANDIDATES TO BE ELIGIBLE FOR SECURITY CLEARANCE.

KEY RESPONSIBILITIES:

• Diagnose and repair advanced optical and electronic systems.

• Support equipment maintenance, modifications, and upgrades.

• Provide technical assistance to customers, including out-of-hours support.

• Record and analyse faults for continuous improvement.

• Ensure safety, airworthiness, and security compliance.

What You'll Bring:

• ONC (or equivalent) in electronic servicing.

• Strong hands-on experience in electronic servicing or workshop environments.

• Willingness to travel within the UK and provide on-call support when needed.

• Ability to obtain and maintain SC security clearance.

Preferred Qualifications:

• HNC in electronics or relevant experience with CCD/FLIR cameras, lasers, or airborne equipment.

• Knowledge of military/aviation support settings.

• Familiarity with Microsoft Office and safe equipment handling.

FOR MORE INFORMATION, PLEASE GET IN TOUCH WITH ELLA ON 07805620452 OR EMAIL YOUR CV TO ELLA@COPELLO.CO.UK